FREQUENTLY ASKED QUESTIONS

We’ve compiled a list of the most frequently asked questions regarding our acquisition of Lawn Perks. Please don’t hesitate to contact us with any other questions.

No. Our administrative team is working long hours to transition hundreds of clients to our company, and we are doing our best to over-communicate the most frequently asked questions about our policies, etc., to make this transition easy for everyone.

Soon, you’ll just receive the basics from us: scheduling updates, payment confirmations, and occasional educational / promotional e-mails.

You can opt out of receiving future e-mails from us by clicking the unsubscribe link at the bottom of any of our e-mails, but there is a slight chance you may not receive important account updates in the future.

No. During this transition period, your price will remain the same.

However, our administrative team reviews all service costs annually in the off-season.

If there will be any changes to your service fees in the 2021 season, we will contact you personally during the off-season.

For all residential mowing, we utilize automatic weekly billing with a card on file.

If you were a resident paying monthly to Lawn Perks, we will honor your billing cycle for the remainder of the season. We will send you an invoice at the end of each month, and payment will be due by the 15th of the following month to ensure service without interruption.

Monthly billing for commercial properties will be honored. Invoices will be sent at the end of the month, and payment will be required by the end of the following month to ensure service without interruption.

If you pre-paid for lawn care, fertilization, or weed control applications, it will be honored by our company during this transition.

If you received a quote from Lawn Perks for a service outside of regular lawn care or fertilization & weed control, it will not be honored by our company.

We would be happy to create a fresh quote for you here.

We transferred Lawn Perks’ entire client list into our system, which included past clients. We are doing our best to filter out clients who are not currently receiving services, but you may still receive our e-mails.

You can unsubscribe or reply to them asking to be removed from our e-mail list.

We rotate our lawn care crews’ routes to maintain quality control and give them experience serving all of our properties.

Because of this, you will not see the same crew each week; however, we utilize iPads and Tablets in the field, so any important notes about your property will be seen by every crew that serves you.

We do not offer snow services, but we’re working on compiling a list of trustworthy, reliable, professional snow plow providers and will give that to you as soon as we have it.